Providers can improve the bottom line and boost customer satisfaction with some basic laundry essentials.Read Article
It’s an important function that can affect the general perception of your hotel and your bottom line – quality laundry care. A recent P&G Professional™ consumer survey revealed that 89 percent of respondents equate soft, bright whites to clean towels and bedding. When linens and towels are perceived as dingy, guests will often complain to the front desk or may even ask to switch rooms. This can make a big impact on overall guest satisfaction and that rate at which a business gains repeat customers, so it’s important to take a look at your on-premise laundry practices to ensure you’re consistently delivering the best results.Read Article
A constant challenge for today’s launderers is improving their current operation and making choices that increase productivity. Two priorities that should drive laundry care operations are efficiency and effectiveness. To achieve these goals, management must regularly review its laundry procedures to find ways to maximize performance, protect linen investments, improve cleaning results and ultimately, provide cost savings and customer satisfaction.Read Article
Tide® Professional Coldwater takes home the Silver Edison Green Award. Learn more about this award.Read Article
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