Cleanliness can be a key way to provide an exceptional customer experience in any retail space. To provide customers with a top-notch experience in your store, create a cleaning routine that not only addresses all the areas that they frequent, but gives extra attention to high traffic areas like the store entrance, checkout stands, and restrooms. These high-traffic areas can make a big impact on a customer’s first impression.

To deliver a great first impression of your hotel, consider the cleanliness of your property as you aim to create a memorable experience that keeps customers coming back. According to the 2013 Cleaning Industry Insights Survey from P&G Professional, managers of cleaning operations in the hospitality industry noted that the most important business factor is “keeping customers satisfied” (39 percent).

Walk into virtually any commercial facility today and odds are pretty good the floor under your feet is vinyl composition tile (VCT). VCT has proven to be a highly popular flooring choice because of its durability and ease of maintenance. But in order to sustain its durability and be reasonably scratch resistant, VCT needs to be cleaned regularly and maintained properly. Additionally, VCT requires protection, and a polyacrylate floor finish creates a “renewable, repairable, restorable” wear layer that can be used to maintain the beauty and clean, shiny appearance that people want to see in a floor.

PHILADELPHIA (Mar. 21, 2014) – Texas businessman and hotelier, Suresh Patel, has earned the title of P&G Professional’s ™ “2014 Family Hotelier of the Year,” presented in conjunction with the Asian American Hotel Owners Association (AAHOA). Patel was recognized tonight on stage during the 2014 AAHOA Annual Convention and Trade Show awards presentation at the Pennsylvania Convention Center in Philadelphia.

How does a small business like mine, which has been around since dirt, brand itself as new or different?